Internet issues or outages can require some simple on-site troubleshooting. Familiarizing yourself with our network equipment with this diagram can give you an idea how things are connected.
The Comcast Business / Spectrum / Cox Modem is the device that would most likely need to be restarted in the case of a internet service outage. See image below:
The Cisco Security Appliance is the brain of our network, it looks like this: